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Important Information

Delivery starts at $25 in Fresno. The fee increases after 15 miles out.

Just write the address in the note box for accurate pricing.

Some colors or flowers may be substituted for something similar based on our flowers vendors’ stock, we will try to recreate it as best possible.   

•If you would like to substitute colors or ask us any questions please send us a text with your order number to (559)213-7467

•If you’d like a message on your order, on the “Delivery Instructions” section when you’re placing your order, please type the message, and any other information you’d like us to know like gate codes, comments, etc.

Absolutely NO Refunds/Returns/Cancellations/Reschedule are accepted. We hope you understand our strict policy. 

Substitution Policy

Because of the nature, seasonality, and regional availability of flowers it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations. In single-variety arrangements, the variety will take precedence over color. For instance, if an order is for yellow daisies, they will substitute another color of daisies, not another yellow flower. White roses and cream roses may be substituted for each other as well as peach roses and pink roses. Purple and pink orchids may need to be substituted for white orchids and visa versa.

Delivery Policy

Specific Times: We are unable to guarantee delivery at a specific time, but we are normally able to deliver within four hours on orders.

 

If No One is Home: Depending on the delivery location, if the recipient is not available at the time of delivery, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return, such as with a neighbor, or leave a message for the recipient to call to arrange for delivery.

 

Recipient May be Contacted: In some cases, the florist may contact the recipient to ensure s/he will be home to accept the delivery.

 

Request to Leave Item at Door: The customer assumes all liability for requests to leave arrangements. We highly discourage special instructions requesting delivery to a doorstep, porch, yard or any location where the recipient cannot accept the arrangement themselves. We cannot be held responsible for missing or faulty product due to this special request.

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